Frequently Asked Questions
What does “Research Use Only” mean?
Every product we sell is intended strictly for laboratory and in-vitro research. It is not a drug, supplement, food, or cosmetic, is not for human or veterinary use, consumption, or diagnostic/clinical application, and has not been evaluated by the FDA.
Do you provide a Certificate of Analysis?
Yes. A COA is issued for every production lot, verifying identity by mass spectrometry and purity by HPLC. See our Lab Testing & COA page, or contact us for a lot-specific certificate.
How are products tested?
Each batch is analyzed by an independent, third-party laboratory. We target 98%+ purity and document results on the COA.
How is my order shipped?
Orders ship from within the United States, tracked and discreetly packaged, typically prepared within 1–2 business days. Shipping is calculated at checkout; free over $200.
What payment methods do you accept?
Card payment is processed securely at checkout. Available methods are shown on the checkout page.
What is your return policy?
Because these are research materials, opened products cannot be returned. If an item arrives damaged or incorrect, contact us within 7 days for a replacement or refund. See Shipping & Returns.
How should products be stored?
Store lyophilized research compounds as directed for laboratory materials. Handle in accordance with good laboratory practice.
Do I need to be 21?
Yes. You must be at least 21 and a qualified researcher, or purchasing on behalf of a research institution.
Do you offer wholesale?
Yes, for qualified labs and resellers. Submit the wholesale inquiry form and we will follow up with a catalog and terms.